Frequently Asked Questions
Do you offer OEM or private label services?
Yes, we provide comprehensive OEM and ODM services, including custom packaging and logo printing to help build your brand.
What is the typical lead time for orders?
For in-stock items, we ship within 3-5 business days. Bulk or customized orders usually take 7-15 business days depending on the quantity.
How do you ensure product quality?
We implement strict quality control standards at every stage of production, from raw material inspection to final packaging, ensuring premium quality for every item.
Which shipping methods are available?
We offer worldwide shipping via reliable carriers such as DHL, FedEx, UPS, and specialized air or sea freight services for larger shipments.
Can I request samples before placing a large order?
Yes, sample orders are welcome. Please contact our support team to discuss the specific items you are interested in testing.
What are your payment terms?
We accept various secure payment methods including Trade Assurance, Credit Cards, and T/T bank transfers for your convenience.
Monae Beauty
