1. How is your after-sale service?
We have a professional technology supporting team for timely services. You can get assistance via webcam or online chat (Facebook, Skype, WhatsApp, Viber, LinkedIn). Best service will be offered once a problem is reported.
2. Will you provide training for the machine?
Yes, we provide a complete user manual and usage video for instruction. Our 24/7 online consultant service ensures that any operational questions are solved easily.
3. What is the shipment timeframe?
The machine will be shipped within 5-7 working days after the receipt of your payment.
4. How is quality control managed?
We have a strict quality inspection department. Engineers check and test every machine multiple times before delivery to ensure high quality standards are met.
5. Why should I choose your technology?
We offer competitive pricing, 15 years of manufacturing experience, a 3-year warranty, and CE certification for legal sale and use, backed by strong OEM & ODM capabilities.
6. Is the laser system suitable for all skin types?
With wavelengths of 808nm, 755nm, and 1064nm, the system is designed to be effective and safe for a wide range of hair colors and skin types.