Frequently Asked Questions
What are the available shipping methods?
We offer various international shipping options including express delivery (DHL, FedEx, UPS), air freight, and sea freight to meet your specific timeline and budget requirements.
How do you ensure product quality?
All products undergo rigorous quality control inspections during the production process and a final check before packaging to ensure they meet international standards.
Can I place a sample order first?
Yes, we welcome sample orders so you can test the quality and design of our products before committing to a larger wholesale purchase.
How long does the delivery usually take?
Express shipping typically takes 3-7 business days, while air freight takes about 7-10 days. Sea freight duration varies depending on the destination port.
Are the products packaged securely for transport?
Yes, we use professional-grade packaging materials and reinforced boxes to protect the items from damage during international transit.
What if the items are damaged upon arrival?
Please contact our service team immediately with photos of the damaged items and packaging. We will assist you with a replacement or appropriate solution.
Monae Beauty
