Frequently Asked Questions
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, and online chat. Please reach out as soon as the machine encounters any issues to ensure the best service is offered.
Will you provide training on how to use the machine?
Yes, we provide a complete user manual and usage video for detailed instructions and application. Our 24/7 online consultant service ensures that any problem you meet can be solved easily. The system is designed to be easily operated by anyone following the instructions.
What is the estimated shipment time?
The machine will be shipped within 5-7 days after the receipt of your payment.
How is quality control managed at the factory?
We maintain a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery. Only machines that pass strict quality inspections are authorized for shipment to ensure high standards.
Why should you choose our systems?
Powerful manufacturing facility with competitive pricing and technical support.
15 years of specialized experience in beauty machine production.
3-year warranty and 7x24 online after-sale service.
CE Certification for legal use and redistribution.
Diverse customized services with strong OEM & ODM capabilities.
Monae Beauty
