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Frequently Asked Questions
1. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time through our online support channels. Best service will be offered whenever the equipment encounters any issues.
2. Will you teach how to use the machine?
Yes, we provide a complete user manual and usage video for detailed instruction and application. Additionally, our 24/7 online consultant service ensures that any problem you meet can be solved easily.
3. How about the shipment?
The machine will be shipped within 5-7 days after the receipt of your payment. We ensure secure handling throughout the logistics process.
4. How is the quality control managed?
We have a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery. Only machines that pass strict quality inspections are cleared for shipment.
5. Why should you choose our equipment?
We offer competitive pricing backed by powerful technical support and over 15 years of experience in beauty machine production. Our products come with extensive warranty periods and necessary certifications for legal operation and sale.
6. Are customized services available?
Yes, we provide a diversity of customized services with strong OEM and ODM capabilities to meet your specific professional requirements.
Monae Beauty
