❓ Frequently Asked Questions
How is the after-sale service handled?
We have a professional technology supporting team for timely services. You can receive assistance via telephone, webcam, or online chat platforms. If the machine encounters any issues, please contact us immediately to ensure the best service is provided.
Do you provide training on how to use the machine?
Yes, we provide a complete user manual and detailed usage videos for instruction and application. Additionally, 24/7 online consultant services are available to ensure any operational problems can be solved easily by anyone following the instructions.
What is the expected shipment timeframe?
The machine will be processed and shipped within 5-7 days after the receipt of your payment.
How is quality control managed?
We maintain a strict quality inspection department. Our engineers carefully check and test every machine multiple times before delivery. Only machines that pass these rigorous inspections are delivered to customers.
Why should we choose your equipment?
We offer competitive pricing backed by a powerful factory and over 15 years of experience in beauty machine production. Our services include a 3-year warranty, 7x24 online support, CE certification for legal sale, and robust OEM/ODM customized service capabilities.
Monae Beauty
