1. How is the after-sale service?
We provide professional technology support for timely services. You can receive help via telephone, webcam, or online chat (social messaging platforms). Please contact us immediately if the machine encounters any issues.
2. Will you provide training for the machine?
Yes, we provide a complete user manual and detailed usage videos for instruction. Additionally, our 24/7 online consultant service ensures that any problems you encounter can be solved easily.
3. What is the estimated shipment time?
The machine will be shipped within 5-7 working days after the receipt of your payment is confirmed.
4. How is quality control managed?
We have a strict quality inspection department. Engineers carefully check and test every machine multiple times before delivery to ensure high quality standards are met.
5. Why choose this equipment?
Our products offer competitive pricing with strong technical support, backed by 15 years of manufacturing experience. We provide a 3-year warranty, CE certification, and professional OEM/ODM capabilities.
6. Is the machine easy to operate?
Absolutely. With the provided comprehensive instructions and intuitive touch screen interface, the equipment is designed to be user-friendly for both salon and home settings.