Q1. How is the after-sale service?
We have a professional technology supporting team for timely services. You can get help via telephone, webcam, or online chat (Facebook, WhatsApp, etc.). Best service will be offered immediately if the machine has any problem.
Q2. Will you provide training on how to use the machine?
Yes, we provide a complete user manual and usage videos for instruction. Our 24/7 online consultant service ensures that any problem you meet can be solved easily by anyone following the instructions.
Q3. How about the shipment process?
The machine will be shipped within 5-7 days after the receipt of your payment.
Q4. How is quality control managed?
We have a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery to ensure you receive high-quality equipment.
Q5. Why should you choose our solutions?
1) Powerful factory with competitive prices and technical support.
2) 15 years of experience in beauty machine production.
3) 3-year warranty and 7x24 online after-sale service.
4) CE Certification for legal use and sales.
5) Diverse customized services with strong OEM & ODM capabilities.
Monae Beauty
